FAQ
Frequently Asked Questions (FAQ)
Find answers to your questions about orders, shipping, returns and more.
Quick help and useful information at a glance!
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How long does shipping take?
Our wall art is custom-made for you. Delivery within Germany typically takes 5–8 business days . Framed prints may take one or two days longer.
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Are the pictures also available framed?
discover nowYes! You can order many of our designs directly with a frame – in black , white , or natural wood . This way, your retro motif will be perfectly showcased – ready to hang.
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What materials are used?
discover nowWe value quality: We print our motifs on high-quality photo poster paper , and upon request, also on canvas , aluminum dibond, Forex , or behind acrylic glass . You can find more information about the different options directly on the product page.
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What formats are available?
Our designs are available in a variety of sizes – from compact formats to large wall art. You can find all available sizes in the dropdown menu for each product.
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How do I properly care for my mural?
discover nowPlease wipe only with a soft, dry cloth – do not use cleaning agents or moisture. For particularly long-lasting motifs, we recommend a framed or finished version .
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Can I return a picture?
Since our murals are individually produced to order, exchanges are only possible for damaged goods or misprints . In this case, please contact us with photos and the order number – we'll take care of it.
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Where is delivery going?
We currently ship within Germany. For deliveries abroad, we can consider a customized solution upon request.
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I have a question about the motif or the order – how can I contact you?
Simply write to us using our contact form or by email. We usually respond within 1–2 business days .
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